Last Updated: January 2026

Onexbat Privacy Policy – Your Data is Safe With Us

At Onexbat, your privacy is our top priority. Reading this policy will help you understand what data we collect, why we collect it, and how we keep it safe.

SSL Encryption
Data Is Never Sold
No Spam

How We Protect Your Privacy

End-to-End Encryption

All your personal data is protected with 256-bit SSL encryption. Banking-grade security technology is used throughout.

Data Is Never Sold

Onexbat never sells your personal data or transfers it to third parties without your consent.

Secure Servers

Data is stored on internationally certified secure servers. Regular security audits and vulnerability assessments are conducted.

Your Control

You have the right to view, correct, or request deletion of your data at any time.

Spam-Free Communication

Only necessary and relevant communications are sent. You can opt out of marketing messages at any time.

Transparent Policy

We have no hidden terms. Everything about how your data is used is stated here in full transparency.

Important: By registering with or using Onexbat, you are considered to have read and accepted this Privacy Policy. It is part of our Terms & Conditions Section.

01 Introduction & Scope

Welcome to Onexbat. This Privacy Policy explains how we collect your personal information when you use our platform, why we collect it, and how we keep it secure.

Onexbat believes privacy is a fundamental right. Information you share on our platform is used solely to improve your experience. We never sell or distribute your data without your consent.

This Privacy Policy applies to:

  • All users of the Onexbat website.
  • For registered members.
  • For users who interact with our support services.
  • When you contact Onexbat through any channel.

02 What Data We Collect

Onexbat collects two types of data – information you provide directly and information collected automatically. Details are outlined below:

What you provide directly:

Data Type Example When It Is Collected
Identity Information Name, date of birth At the time of registration
Contact Information Mobile number, email Registration & Support
Identity Verification NID, passport number During KYC Verification
Financial Information Mobile Banking Number Transaction Time
Account Information Username, preferences On profile update

Automatically Collected Information:

  • Log Data: Your IP address, browser type, and the time and date of your visit.
  • Device Information: Device type, operating system, and screen resolution.
  • Usage Patterns: Which pages you visited and for how long, and which games you played.
  • Cookie Data: Session cookies and preference cookies.

We only collect information that is genuinely necessary to provide you with a better experience. Collecting excessive or irrelevant data goes against our principles.

03 How Your Information Is Used

Onexbat uses your personal information only for specific, legitimate purposes. Here is why we use your data:

  • Account Management: To create, verify, and keep your account secure.
  • Transaction Processing: To process deposits and withdrawals accurately.
  • Support Services: To resolve your queries and complaints promptly.
  • Security Assurance: To prevent fraud and unauthorized activity.
  • Service Improvement: To improve platform performance and enhance the user experience.
  • Relevant Communications: To send you important updates, bonus offers, and essential notifications.
  • Legal Obligation: To meet the requirements of regulatory authorities.
  • Responsible Gaming: To assist players who may be at risk of addiction.

We never sell your data to advertisers or data brokers. Marketing communications are strictly about Onexbat's own services, and you can opt out at any time.

04 How Long Your Data Is Retained

Onexbat does not retain your data longer than necessary. How long we keep it depends on the type of data and the purpose it was collected for:

  • Account Information: For the duration of account activity and up to 5 years after account closure.
  • Transaction Records: Up to 7 years maximum, as required by law.
  • Support Conversations: Up to 2 years after the issue has been resolved.
  • Cookies & Session Data: 30 days to 1 year (depending on cookie type).
  • Marketing Preferences: Until you change it.

Once the retention period ends, data is securely deleted or anonymized so that it can no longer be linked back to you.

05 Sharing Data with Third Parties

Onexbat shares your information with third parties only in the following limited circumstances:

  • Payment Processors: To process transactions with payment services such as Mobile Pay, Nagad, and Rocket. These providers handle your information in accordance with their own privacy policies.
  • Technology Partners: Technology providers that support platform operations are bound by strict confidentiality agreements.
  • Legal Obligation: Upon a valid court order or lawful request from a law enforcement authority.
  • Fraud Prevention: With relevant regulatory authorities to prevent financial crimes.

All third parties we work with are required to uphold our privacy standards. If any partner fails to meet these standards, we discontinue working with them.

06 Cookie & Tracking Policy

Onexbat uses cookies on its website. Cookies are small data files stored in your browser that help the site remember you.

Types of cookies we use:

  • Essential Cookies: To maintain login sessions and ensure security. Disabling these may cause parts of the site to stop working properly.
  • Preference Cookies: To remember your language, theme, and other preferences.
  • Analytics Cookies: To understand which parts of the site get the most traffic – fully anonymized.
  • Security Cookies: To detect suspicious logins and prevent fraud.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not function correctly.

07 Your Privacy Rights

As an Onexbat user, you have the following rights over your personal data:

Right to Access
You can request to know what information we hold about you.
Right to Rectification
You can request corrections to any inaccurate or incomplete information.
Right to Erasure
You can request deletion of your data under certain circumstances.
Right to Restrict Processing
You can ask us to stop using your information for marketing communications or specific purposes.
Data Portability
You can request an export of your data in a standard format.
Right to Complain
If you have a data protection concern, you can report it to us directly.

To exercise these rights support@onexbat.bet. We aim to respond within 30 days.

08 Children's Privacy

Onexbat is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

  • Age verification is carried out at the time of registration.
  • Any account identified as belonging to a minor is closed immediately.
  • All data collected for such accounts is permanently deleted.

If you believe someone under the age of 18 is using Onexbat, please notify us immediately.

09 Security Measures

To protect your information, Onexbat applies industry-standard technical and administrative safeguards:

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
  • Two-Factor Authentication: Suspicious login attempts trigger additional verification.
  • Regular Security Audits: Regular security audits are carried out by independent external experts.
  • Restricted Access: Only authorized personnel can access data on a need-to-know basis.
  • Firewall & IDS: Advanced firewalls and intrusion detection systems to prevent unauthorized access.
  • Data Backup: Regular encrypted backups are maintained to prevent data loss in the event of an incident.

Keep in mind, though, that no one can guarantee 100% security on the internet. That's why you should always use a strong password and never share it with anyone.

10 Privacy Policy Updates

Onexbat may update this Privacy Policy when necessary. When changes are made, here is what we do:

  • The "Last Updated" date at the top of this page will be revised accordingly.
  • For significant changes, a notification is sent to your registered email or via SMS.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • If you do not agree to the updated policy, you may request account closure.

Make it a habit to visit this page from time to time. We always try to explain any changes in plain, straightforward language.

11 Contact & Complaints

For any privacy-related questions, concerns, or complaints, please reach out to us:

  • Email: support@onexbat.bet
  • Live Chat: 24/7 live chat available directly on the platform.
  • Response Time: Privacy-related queries are responded to within 48 hours.

Our privacy team provides full support in Bangla. We always aim to answer your questions in clear, easy-to-understand language.

Your privacy is protected – join Onexbat today

Your data is fully secure. Register with Onexbat and start your journey on Bangladesh's most trusted betting platform.

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Data Is Never Sold
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Not intended for anyone under 18. Read our Responsible Gaming Policy.

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